Terms of use

Preface

All policies related to the use of 153 Education Group’s JoombasX platform, privacy policies, terms of use, refund policy, etc. shall be governed by the relevant laws of the Republic of Korea

 

Article 1 [Purpose]

The purpose of the terms and conditions is to specify the rights, obligations, responsibilities, and other necessary matters for use of the JoombasX(web/app site) provided by 153 Education Group (hereinafter referred to as the “Company”) and its related services (hereinafter referred to as “Services”) by the users (hereinafter referred to as “Members”).

 

Article 2 [Definition of Terms]

The terms used in this Agreement are defined as follows:

  1. Service is defined as the service available to Members or visitors of the website/application (app), regardless of the underlying device.
  2. Users are defined as Members and non-Members accessing and using the service in accordance with the terms and conditions.
  3. Members are defined as customers accessing and using the Company’s services pursuant to entering into an agreement in accordance with the Company’s terms and conditions.
  4. Service agreement is defined as comprehensive agreement between the Company and its Members regarding the service usage, including the terms and conditions outlined in the agreement.
  5. Termination is defined as the termination of the agreement by the Company or its Members.

Article 3 [Effects and Changes in the Terms]

  1. The Company shall disclose the contents of the terms and conditions, business office location, name of the CEO, business registration number, contact number (phone, fax, e-mail address, etc.) on the homepage of the service for access by the users. However, the contents of the terms and conditions shall be available for access by the users through a connected link.
  2. The Company may change the terms and conditions without prior notice to the extent that it does not violate the relevant laws including but is not limited to [the Act on Regulation of Terms and Conditions], [Act on Promotion of Information and Communication Network Utilization and Information Protection], [Act on the Consumer Protection in Electronic Commerce], [Framework Act on Electronic Documents and Transactions], [Electronic Financial Transaction Act], [Digital Signature Act], [Act on Door-to-Door Sales], and [Framework Act on Consumers].
  3. Upon modification of the terms and conditions by the Company, the Company shall specify the effective date and the reason for modification (including an explanation of the significant matters under modification) and provide a disclosure on the service initialization page from 7 days (30 days in the case that the changes are significant or disadvantageous to the users) before the application date to 7 days after the effective date.
  4. Should a Member continue to use the service after the effective date of the changed terms and conditions, the Member shall be deemed to have provided consent to the changes in the terms and conditions.
  5. Should a Member explicitly express disapproval of the application of the change terms and conditions, the Company cannot apply the changed terms and conditions, and in this case, the Member may terminate the agreement. However, under special circumstances in which the existing terms and conditions cannot be applied, the Company may also terminate the contract.

Article 4 [Terms and Conditions]

If necessary, the Company may establish individual terms and conditions or operating principles for individual items in the Service (hereinafter referred to as “Guidelines for each service”), and the Member shall be deemed to have provided consent to the Guidance for each service upon Membership registration. In the event of a conflict between these terms and conditions and the Guideline for each service, the information for each service shall take precedence.

 

Article 5 [Agreement of the Service Contract]

  1. The service contract shall be effective when the person applying for Membership (hereinafter referred to as the “Applicant”) agrees to the following terms and conditions, in which the Company approves such application.
  2. The Company shall accept the Membership application of the Applicant for service usage in a computerized and automatic process in principle. However, the Company may not accept the following applications or may have the right to terminate the service contract subsequently:
    1. Where an Applicant for Membership has previously damaged his/her Membership eligibility pursuant to these terms and conditions, unless an exception has been made by the Company to approve for reapplication of Membership
    2. In case of using a fake identity/name or using someone else’s identity/name
    3. If there is a false entry, omission, or error in the application
    4. Where a child under the age of 14 does not obtain consent from his/her legal representative (parent, etc.)
    5. Where an application is in violation of prescribed matters of the agreement or cannot be approved due to reasons attributable to the Applicant
  3. In the application for Membership specified under Paragraph 1, the Company may conduct a background check, including but not limited to real name verification and personal identification, through a specialized institution depending on the type of Applicant.
  4. In the case of technical difficulties surrounding its service equipment, or any other technical or business problems, the Company may withhold its consent
  5. Should the application for Membership not be accepted or withheld pursuant to Paragraphs 2 and 4, The Company shall, in principle, notify the Applicant.
  6. The effective starting period of the service usage contract shall be determined as the point when the Company indicates successful completion of the application process.
  7. For convenience of its Members, the Company shall store comprehensive usage information of the Members in order to provide personalized services for each Members.

Article 6 [Entry and Modification of Member Information]

  1. In the Membership application, a Member must follow the instructions and record his/her real name and e-mail address. Should the name or email address be incorrect, service usage and consumer rights shall be restricted.
  2. Members can view and modify their personal information at any time through the personal information management screen. However, the email address and real name required for service management cannot be modified.
  3. In the event of a change in the information stated in the application for Membership, the Member shall notify the Company of the change by modifying it within the service or through email, inquiry counters, etc.
  4. The Company shall not be responsible for any disadvantages suffered by the Member due to not informing the Company of the changes pursuant to Paragraph 3.

Article 7 [Personal Information Protection Duty]

  1. The Company shall collect the minimum amount of information necessary in the process of collecting Members’ personal information.
  2. When collecting personal information from a Member, the Company obtains consent of the Member except in the following cases:
    1. In the case of special provisions in the law
    2. In the case necessary for the performance of electronic transaction contracts
    3. In the case necessary for the settlement of charges according to the provision of services
  3. The Company may not use a Member’s personal information for any purpose or provide it to a third party without the Member’s consent. However, exceptions shall be made in cases falling under any of the following subparagraphs:
    1. In the case of special provisions in the law
    2. In the case necessary for the settlement of charges according to the provision of services
    3. In the case of unidentifiable form provided for necessary statistical preparation, academic research, or market research
  4. Members can view and modify their personal information at any time through the personal information management system on the website.
  5. Should information provided in the Membership application change, the Member shall update such changes online, and any problems caused due to lack of modification/update to the information shall be under the responsibility of the Member.
  6. All matters concerning the collection, storage, use, and entrustment of personal information can be found in the personal information processing policy posted by the Company.
  7. The Company shall endeavor to protect the personal information of its Members as prescribed by the relevant statutes, such as the [Act on Promotion of Information and Communication Network Utilization and Information Protection], among others. Regards to the protection and use of personal information, the Company follows the relevant laws and the Company’s personal information handling policy. However, the Company’s personal information handling policy does not apply to linked sites other than services provided directly by the Company.

Article 8 [Member Personal Information Management Duty]

  1. The Company uses ‘cookies’ to store and retrieve usage information from time to time to provide personalized services to its Members. Cookies are small amounts of information that the server (http), which is used to run the website, sends to the user’s computer browser and are sometimes stored on the user’s hard disk in the user’s PC computer.
  2. Purpose of the use of cookies: It is used to provide optimized information to users by identifying visits and usage type, frequent search terms, security access, etc. of the services and websites visited by the user.
  3. Installation, operation, and/or refusal of cookies : Refusal to save cookies may be done by going to the setting options in the Tools > Internet Options > Privacy menu at the top of the web browser.
  4. Refusing to save cookies may cause difficulties in using personalized services.

Article 9 [Information Provision and Notification to Members]

  1. The Company may provide Members with various information recognized to be necessary for use of service through email, mail, SMS, telephone, etc.
  2. If the Company gives a notice of intention or other notice to the Member, it may provide in-service notifications and messages, emails, etc. unless otherwise provided for in these terms and conditions. However, it is the responsibility of the Member to maintain the most updated the e-mail address or mobile number stored in the Membership information.
  3. In the case of notification to many unspecified Members, the Company may substitute individual notifications with a posting within the service for at least a week.
  4. The Company may collect additional personal information in accordance with the relevant laws and regulations with the consent of the Members for the purpose of improving and promoting the service to the Members.

Article 10 [Duties of the Company]

  1. The Company shall not prohibit or act against the laws and the terms and conditions and shall put forth its best efforts to provide continuous and stable service.
  2. The Company shall maintain a security system for the protection of personal information (including credit information) to allow Members to use the service safely, in addition to disclosing and complying with the personal information handling policy.
  3. Should the Company determine that the opinions or complaints raised by the Members regarding the use of the service are justified, it shall respond accordingly. Regarding such opinions or complaints raised by the Members, the action process and results shall be delivered to the Members in the form of in-service inquiry counters, in-service notifications, in-service messages, emails, etc.

Article 11 [Duties of the Members]

  1. A Member shall not act in the following manner:
    1. Registration of false information during Membership application and/or modification
    2. Stealing information from others
    3. Change of information posted by the Company
    4. Transmission or posting of information (computer programs, etc.) other than those determined by the Company
    5. Infringement of intellectual property rights, such as copyright of the Company and other third parties
    6. Acts that cause slander, defamation, personal information infringement, obstruction of business, etc. against the Company and other third parties
    7. Acts of harassing or threatening other Members, or persistently causing pain, discomfort, or inconvenience to a particular Member
    8. Any acts that may interfere with, or cause disruption to the operation of the service
    9. Inappropriate and language use and behavior, requests unrelated to service
    10. Disclosure or posting of obscene or violent messages, images, voice, or other information contrary to public order and customs in the service
    11. The act of using the service for profit that does not align with the intended purpose of the service
  2. The Member shall comply with the relevant laws, the regulations of the terms and conditions, the precautions announced in connection with the service and the matters notified by the Company and shall not act in any way to interfere with the Company’s business.

Article 12 [Service Provision]

  1. The Company provides the following services to its Members.
    1. Online and offline course brokerage services
    2. Various education-related contents services
    3. All other services provided to Members by the Company through additional development or partnership agreements with other companies
  2. In principle, the service shall be in operation all year round, 24 hours a day, save and except circumstances when the Company experiences any business or technical difficulties.
  3. In the case that a third-party service constituent experiences technical or operational problems, the service may be discontinued at any time, and the Company shall not be held responsible.
  4. In the case that the Company is indisputably responsible for service interruption, which exceeds over 6 hours, the Company shall be obligated to provide additional service hours to the paid users for hours lost due to the interruption.
  5. The Company may discontinue the service due to service updates, regular inspections, etc., and in such cases, prior notice shall be informed within the service.
  6. The Company may set a separate available time period for some of the services. In this case, an announcement shall be made through the service usage information page.
  7. The structure, interface, design, experience, etc. of the service may be subject to regular changes according to the Company’s policy, and the Company shall not be liable in the form of compensation, refund, etc. for the aforementioned change unless it violates the purpose of the service usage of the paid Members.
  8. Services not paid separately by the Member may be discontinued at any time by the Company or by the person who posted the information.

Article 13 [Paid Service Transaction Regulation]

  1. All services are provided free of charge to Members except for paid services marked separately.
  2. Service charges and payment methods for the paid services are in accordance with the regulations disclosed in the service.
  3. The agreement for the paid service contract is deemed to have been established upon completion of the payment for the paid service.
  4. Each paid service has a fixed period.
  5. The Company may provide to Members a function to extend the service period for additional charges.
  6. JoombasX’s paid service purchase plan, in principle, is partial individual purchases, which are subject to change in accordance with the Company’s policy.
  7. Should the purchase plan be modified in accordance with the Company’s policy, all Members will be notified at least 7 days in advance through the web page or the app.

 

Article 13-1 [Paid Services – Partial Individual Purchases]

  1. This Agreement applies to customers who have purchased any individual paid services using JoombasX (hereinafter referred to as “Members”).
  2. JoombasX Membership refers to Members who are eligible to use JoombasX’s Masterclass, Live class, Mentoring, Challenge, and Community after purchasing individual paid services under the terms and conditions.

Article 13-2 [Paid services – Types of Partial Individual Paid Products]

CategoryDetailsDescription
CoursesEffective periodThe effective period as that of the purchased Course
Price1 semester / KRW 300,000 – KRW 900,000
Payment methodCard/bank transfer/deposit without bankbook/e-payment/lump-sum or installment payments available
Service typeVOD, Online practice, Online feedback, Educational management, Unlimited access of Masterclass and Webinar(including Replay) during the course period
Number of times available for usageAvailable for use as many times as tickets purchased
WebinarEffective period

Effective only on the date of Live ticket purchase

Replay(VOD) available for 3 months after the live streaming ends

Replay(VOD) – 3 months from purchase date

Price1 session / KRW 10,000 – KRW 20,000
Payment methodCard/bank transfer/deposit without bankbook/e-payment/lump-sum
Service typeReal-time Live, VOD(replay)
Number of times available for usage

Webinar(Live streaming) – 1 session (on the date of purchase)

Replay(VOD) – Unlimited access for 3 months from the date of purchase

BootcampEffective periodThe effective period as that of the purchased Bootcamp
Price1 session / KRW 300,000 – KRW490,000
Payment methodCard/bank transfer/deposit without bankbook/e-payment/lump-sum or installment payments available
Service typeLive lesson, Live Mentoring, Online practice
Number of times available for usageAvailable for use as many times as tickets purchased
MasterclassEffective period3 months from the date of purchase
Price1 session / KRW 49,000 – KRW 69,000
Payment methodCard/bank transfer/deposit without bankbook/e-payment/lump-sum or installment payments available
Service typeVOD, File
Number of times available for usageUnlimited access for 3 months from the date of purchase
  • Other services aside from the products listed above may also be available for individual sale depending on the Company’s internal policies, including but not limited to events, coupons, and promotions.
  • In the case of the exceptions above, the Company is obligated to notify Members at least 7 days in advance through the Company’s web page or app.

Article 13-3 [Paid Services – Partial Individual Product Purchaser Eligibility]

  1. The eligibility for purchasing individual products shall be a natural person, domestic or foreign citizen, who purchased the individual products of JoombasX.
  2. The subsequent cases shall result in the individual purchaser’s loss of eligibility, forfeiture of the individual product, and inability for refund:
    1. In the case of unauthorized transfer, acquisition, sale, or lending of the individual product and/or ticket to a different user
    2. In the case that the purchaser causes external image and/or property damage of JoombasX
    3. In the case of indisputably inappropriate usage of JoombasX service, including but not limited to causing physical and psychological harm to other Members and interfering with the use of the service

Article 13-4 [Paid Services – Partial Individual Product Explanation and Terms and Condition Confirmation]

  1. Members who wish to purchase individual products will automatically become registered as an individual product purchaser once they agree to the collection and use of the Company’s personal information (information from the Membership sign-up is automatically transferred) on the purchase page provided by the Company.
  2. When purchasing individual products, the Member is deemed to have agreed to the various details and refund policies corresponding to the individual products.
  3. Members who wish to purchase individual products must truthfully disclose the information required for the Membership and modify the Membership information should any changes occur. If the Member fails to update the Membership information even if the disclosed information is false, omitted, or changed, any disadvantages experienced by the Member cannot be held liable by the Company, unless the Company is at fault

Article 14 [Refund Policy – Precautions]

Depending on the circumstance, discounts may be withdrawn prematurely or extended without prior notice. Service may be terminated in situations where service interruption is inevitable, including but not limited to natural disasters and closures. Services and contents may be added or updated in accordance with the Company’s future schedule.

 

Article 14-1 [Refund Policy (Refund Policy under Relevant Laws)]

  1. The Company’s refund policy, etc. shall comply with the “Online Digital Content Industry Development Act”, the “Consumer Protection Act in e-commerce”, etc., and the “Framework Act on the Promotion of Culture Industry”.
  2. Cases where it is impossible to withdraw a consumer’s subscription under the relevant laws and regulations of the preceding paragraph are as follows:
    1. [Framework Act on the Promotion of Cultural Industries] Under Article 2 Paragraph 5 where the provision of digital contents is disclosed
    2. [Framework Act on the Promotion of Cultural Industries] Article 2 Paragraph 1 and 2 where the provision of cultural products is disclosed
  3. [Framework Act on the Promotion of Culture Industries] Article 2 Paragraph 5  recorded video (VOD) provided by JoombasX signify digital content
  4. [Framework Act on the Promotion of Culture Industries] Article 2 Paragraph 1 and 2 live videos, bootcamp, and challenge provided by JoombasX signify cultural products.

Article 14-2 Refund Policy

  1. For the benefit of the Members, the Company implements a separate refund rule that is more advantageous to Members through these terms and conditions, notwithstanding the relevant laws and regulations of paragraph 1 of the preceding Article.
  2. The Member shall express his/her desire for refund or modification to the Company through a wired or wireless method, and the Company shall register and process the refund request. The Company shall provide the refund as soon as possible.
  3. The Members may request the Company for refund or modification of the paid content service in accordance with the following matters.
  4. However, in the case of the Courses, Masterclass and the Webinar, the act of opening video files and live streaming in electronic devices, including but not limited to smartphones, smart pads, PMPs, etc., is considered to have taken one class per file. In addition, in the case of Course, Bootcamp and Challenge, if the course period starts after the purchase, or if the Challenge application is successfully processed and registered, the Member is considered to have used the paid content service, even if the subsequent processes are not conducted.
  5. If paid lecture videos and live streaming are played for more than 60 seconds for which content is provided, such lecture video is considered to have been enrolled.
  6. The period of use period(valid period) differs for each product, and can be found in Article 13-2 [Paid services – Types of Partial Individual Paid Products]
  7. The Company’s refund policy is as follows:
    1. Refund Policy for Individual Purchases
      1. Webinars are sold in the form of one-time tickets. Thus, they are handled in accordance with the performance ticket refund regulations.
CategoryRefund typeDescriptionDetails
WebinarFull refund

1)Full refund until 10 days before the scheduled Live Streaming date

2)Full refund within 1 week including the payment date after purchasing Replay (Non-refundable, no partial refund if you take more than 60 seconds)

Full refund available until 10 days (including the purchase date) before the session
Partial refundPartial refund until 7 days before the scheduled Live Streaming dateRefund available after 10% fee deduction
Partial refund until 3 days before the scheduled Live Streaming dateRefund available after 20% fee deduction
Partial refund until 1 day before the scheduled Live Streaming dateRefund available after 30% fee deduction
Non-refundable

1)Non-refundable on cancellation on the same date as the scheduled Live Streaming session

2) Replay is non-refundable if you take more than 60 seconds after purchase

3) Replay is non-refundable if it exceeds one week including the payment date after purchase

Non-refundable. However, full refund available for same day cancellations if purchased within 3 days of the scheduled Live Streaming date.

2. As for the Masterclass, the refund shall  be processed in accordance with the corresponding video refund regulations as the following:

CategoryRefund typeDescriptionDetails
MasterclassFull refundFull refund available within 3 days of the purchase date (including the purchase date)

Subject to partial refund if any of the following is applicable:

  1. Available for partial refund if having taken more than 3 sessions (including free trials)
  2. Available for partial refund if free gifts or received through promotions or events, etc. and/or their packaging have been opened, leading to loss in value
Partial refundPartial refund available within 3 days to 2 weeks after the purchase date

Partial refund amount = Actual purchase price x (number of untaken classes / total number of classes included in the package)

  1. Non-refundable if already taken all the classes
Non-refundableNon-refundable 2 weeks after the purchase date 

3. As for the Bootcamp, the refund shall be processed in accordance with the academy law refund regulation as the following:

CategoryRefund typeDescriptionDetails
BootcampFull refundBefore enrollmentFull refund available
Partial refund

After enrollment

Before  ⅓ of the lesson has elapsed  :

⅔ fee refund

Before ½ of the lesson has elapsed:      ½ fee refund

Refund available after deducting payment processing fee and 10% cancellation fee (service usage fee)
Non-refundableAfter  ½ of the session has elapsed 
  • Refund shall be calculated from the day after announcing intention for refund (the day of is considered as having enrolled in the class period)
  • Refund amount excludes payment/refund fees (PG fees, transfer fees, etc.)
  • In the case of refund after enrollment, the amount shall be calculated from the eligible refund period excluding 10% penalty (service fee) and payment fees and refund amounts less than KRW 10 shall be rounded down.
  • The refund amount shall be  calculated based on the class time (rounded up)
  • In the event of reasons for refund, such amount is refunded within 5 business days.
  • In the case of cancellation due to the lack of customers (if the number of students enrolled is less than N)
  • The Company shall inform Members of the cancellation at least 3 days before the start date.
  • Reasons for cancellation : If the number of students enrolled is less than N, sudden accident and health issues to the instructor, natural disaster, etc.

4. As for the Courses, the refund shall be processed in accordance with the academy law refund regulation as the following:

CategoryRefund typeDescriptionDetails
BootcampFull refundBefore enrollmentFull refund available
Partial refund

After enrollment

Before  ⅓ of the lesson has elapsed  :

⅔ fee refund

Before ½ of the lesson has elapsed:      ½ fee refund

Refund available after deducting payment processing fee and 10% cancellation fee (service usage fee)
Non-refundableAfter  ½ of the session has elapsed 
  • Refund shall be calculated from the day after announcing intention for refund (the day of is considered as having enrolled in the class period)
  • Refund amount excludes payment/refund fees (PG fees, transfer fees, etc.)
  • In the case of refund after enrollment, the amount shall be calculated from the eligible refund period excluding 10% penalty (service fee) and payment fees and refund amounts less than KRW 10 shall be rounded down.
  • The refund amount shall be  calculated based on the class time (rounded up)
  • In the event of reasons for refund, such amount is refunded within 5 business days.
  • In the case of cancellation due to the lack of customers (if the number of students enrolled is less than N)
  • The Company shall inform Members of the cancellation at least 3 days before the start date.
  • Reasons for cancellation : If the number of students enrolled is less than N, sudden accident and health issues to the instructor, natural disaster, etc.

 

In principle, refunds shall be processed in the same way as payment method for the original purchase by the Member, such as through credit card payment or virtual account transfer, but in the case that partial or refunds are not possible, refunds shall be process in a different method in agreement from both parties.

In the case the Member paid/purchased the service through an external site (other than JoombasX app or webpage), separate cancellation, modification, and/or refund policies may apply in accordance with the refund policy from the site the Member has purchased from.

  1. The Company’s refund exceptions are as follows:
    1. The refund policy in this section shall not apply if a Member is forced to withdraw from the Company due to violation of the relevant laws and regulations of the terms and conditions.
    2. No refund shall be available for the amount that the Member has earned for free, including but not limited to discounts, that the Company has distributed.
  2. In the case that a financial/payment fee is incurred during the refund process, 10% of the payment amount can be deducted and refunded in accordance with the relevant laws.
  3. Notwithstanding paragraph 4, the Company may temporarily relax the terms of the refund requirements for increased trustworthiness or events.

 

Article 14-3 Refund Policy [Refunds on Optional Products]

  1. Optional products refer to items sold by JoombasX aside from the Monthly Subscription Plans and the individual purchase contents.
  2. The optional product is delivered directly from an affiliated company with JoombasX.
  3. In the case the option product has already been shipped, cancellation of the order is not possible.
  4. The Member may apply for return and exchange within seven days of the receipt of the product after consultation with the affiliated company .
  5. The Members must consult  with JoombasX (the Company) first when proceeding with returns or exchanges since a specific parcel has been designated (shipping fees incurred for individual exchanges and returns without inquiry are borne by the individual.)
  6. Purchases are automatically confirmed 7 days after product receipt should no additional inquiries arise.
  7. Return/exchange request period
  • : In the event of a simple change of mind, contact JoombasX (the Company) through the cs channel within 7 days of receipt of product (shipping fee is borne by purchaser)
  • : In the case of a defect of the delivered product, contact JoombasX(the Company) through the cs channel with a picture of the defect within 7 days of receipt of the product
  • Non-eligible reasons for non-return/exchange
  • : In the event of a simple change of mind past the return period (7 days after receipt of the product)
  • : In the case the value of the product is significantly lost due to opening of the package or damage to the package (e.g., food, cosmetics, perfumes, etc.)
  • : Where the value of the product has significantly decreased due to the purchaser’s use over time (such as clothing in which the label has fallen off)
  • : In the case of custom-made products that are manufactured after confirming the customer order
  • : In the case of damage to the packaging of reproducible product, etc. (when the package is opened in the case of CD, DVD, game, book, etc.,)
  • : For application of any of the above circumstances, the purchaser cannot return, refund, or exchange the product

        8. The refundable amount shall be processed after receipt and confirmation of the product.

 

Article 15 [Refund Policy through Credits for Motivational Purposes]

  1. In order to provide motivation for the use of the service, upon goal achievement through a specific event, a refund can be earned through JoombasX internal points or coupons in accordance with the event.
  2. In the case of a refund for motivation purposes, the point or coupon can only be used in JoombasX and does not hold monetary value for external transactions.

Article 16 [Overcharges]

  1. In the event of an overcharge, the Company shall refund the full amount of the overcharge in the same payment method as the original transaction. However, should a refund not be possible in the same payment method, the Company shall notify in advance.
  2. In the event of an overcharge due to the Company’s faults, the Company shall refund the full amount of the overcharge regardless of the contractual cost or commission. However, should an overcharge occur due to a Member’s faults, the cost incurred by the Company to refund the overcharge must be borne by the Member within a reasonable range, which may be deducted from the returned overcharge.
  3. The Company shall be responsible for proving that the usage fee has been duly charged in the event that the Company refuses to refund the amount claimed by the Member.

 

Article 17 [Membership Bulletin Board]

  1. Posts refer to writing, photos, various files and links, and digital contents uploaded by Members while using the service.
  2. The Member shall be fully responsible for damages or other complications caused to the Member or others from the uploaded post in the service, and the Company shall not be responsible for such damages or complications.
  3. The Company may take related measures, including but not limited to suspension, modification, deletion, transfer, or upload refusal, regarding  of any of the following posts without prior consent of the Members.
    1. In the case of severe insults or defamation to another Member or third party
    2. In the case of spreading or linking content that violates public order and good manners
    3. In the case of contents that encourage illegal copying or hacking
    4. In the case of advertising for profit
    5. In the case of undisputable recognition that the post is related to a crime
    6. In the case of violating other rights such as copyrights of other Members or third parties
    7. In the case where the Company determines that the content surrounding personal political judgment or religious opinion does not conform to the nature of the service
    8. In the case where the post violates the bulletin board policy or does not conform to the nature of the bulletin board
    9. In the case where the posting does not satisfy the policy prescribed by the Company in terms of quality of content and image among others
    10. In the case that the post is deemed to violate other relevant laws and regulations
  4. Should a Company receive a request for suspension of posting due to defamation or infringement of intellectual property rights from a third party, the Company may temporarily suspend the post. Such post may be re-posted only if the legal issue has been settled by the complainant and the defendant.
  5. In the case a Member terminates the service contract, the posts uploaded by the Member will not be automatically deleted, and only some of them will be anonymized, if necessary. A Member may directly delete his/her registered post at any time before termination of the service contract and may also request the Company to delete them subsequently after termination of the service contract.

 

Article 18 [Copyrights related to Bulletin Posts]

  1. Copyright and other intellectual property rights for posts or works created by the Company is under the possession of the Company.
  2. In principle, the copyright of a post uploaded by a Member within the service belongs to such Member. However, the Company may use posts registered by Members free of charge without the permission of the Members for the purpose of operating, exhibiting, transmitting, distributing, and promoting services.
  3. If the digital content uploaded by the Member is copied illegally or without permission by another person and such actions conflict with the interests of the Member as well as the Company, the Company can exercise intellectual property rights on behalf of the Member. However, in such case, the Company must obtain individual consent from the Members.
  4. Should the Company intend to use a Member’s post for purposes other than stated in Paragraph 2 of this Article, the Company shall receive the Member’s consent in advance.

 

Article 19 [Advertisements]

  1. Members consent to advertisements exposure when using the service.
  2. The Company shall not be liable for any loss or damage caused by the participation, communication, or transaction of Members in the promotional activities of advertisers in or through the service.

 

Article 20 [Membership Withdrawal and Disqualification]

  1. A Member may apply for termination (withdrawal) of the service contract through the service inquiry function at any time, and the Company shall immediately process it as prescribed by the relevant laws, etc.
  2. Should a Member die or receive a notice of permanent suspension as part of the restrictions on use under Article 21, the Member will lose his/her eligibility for Membership and all service contracts with the Company shall be terminated.
  3. The timing of the confirmation of the withdrawal of Membership under Paragraph 1 or loss of eligibility for Membership and termination of the service contract under Paragraph 2 are as follows.
    1. In the case of loss of eligibility for Membership, Membership loss will be confirmed on the notification date. However, in the case of loss of eligibility due to death, such is confirmed on the date of death of the Member, and the service or related rights provided to the Member cannot be inherited by the Member’s heir.
  4. In the event that a Member withdraws or loses his/her eligibility, all information of the Member shall be extinguished in the event of such event, barring that the Company holds the Member information in accordance with the relevant laws and personal information handling policies.

 

Article 21 [Restriction of Use]

  1. The Company may restrict the use of the service by warning, suspension, permanent suspension, etc. if a Member violates the obligation under Article 11, Paragraph 1 of this Agreement or interferes with the normal operation of the service.
  2. The Company may immediately suspend the use of illegal programs, including but not limited to name theft and payment theft, in violation of the Resident Registration Act, provision and operation of illegal programs in violation of the Copyright Act and Computer Program Protection Act, illegal communication and hacking in violation of the Information and Communication Network Act. In the event of permanent suspension of use under this paragraph, all other benefits, such as profits obtained through the use of the service, will be extinguished, and the Company will not provide any separate compensation.
  3. Should a Member fail to log in for more than a year, the Company may restrict the use of the Member information for protection and operation efficiency.
  4. The conditions and details of the restrictions within the scope of the use restriction of this section shall be governed by the use restriction policy and the operation policy of the individual services.
  5. In case of restricting the use of services or terminating the contract pursuant to this section, the Company shall inform the Members of the specific reason and the effective period.
  6. The Member may file an objection to the restriction of use under this section in accordance with the procedures prescribed by the Company. Should the Company find the objection justifiable, the Company shall provide the service effective immediately.

 

Article 22 [Prohibition and Prevention of Fraudulent Usage]

  1. The Company considers the following cases to be applicable for fraudulent use.
    1. In the case of connecting more than one PC simultaneous with the same account
    2. In the case of using services on multiple PCs or IPs with the same account
    3. In the case of requiring another person to use the Member’s accounts or related services
    4. In the case of selling, renting, and transferring services from the Member’s account to another person and advertising such acts
    5. In the case of using a replication program or attempting to record while using the service
  2. Should a Member acting fraudulently under the preceding paragraph be found, the Company may forcibly withdraw the Member and file a civil lawsuit through the Company’s legal representative.
  3. The Member may not request an extension or refund of the service period due to the actions stated in Paragraph 2.
  4. Should the Member have any objection to the action in Paragraph 2 from the Company, the Member may provide an explanation through the Company’s legal representative.
  5. Identification and restriction of fraudulent use shall be followed by the following methods:
    1. The Company checks for fraudulent use based on data collected from Members who are using the service.
    2. The Company shall terminate the service access of the Member by force should the Member run duplicate programs or access simultaneously from the same account during service usage

 

Article 23 [Indemnification]

  1. The Company shall not be liable for failure to provide service due to natural disasters or equivalent force majeure.
  2. The Company shall not be responsible for any service usage impairments due to reasons attributable to the Members (including using an unsupported environment).
  3. The Company shall not be responsible for the information, data, reliability of facts, accuracy, etc. posted by the Members in relation to the service.
  4. The Company shall not be responsible for any problems caused by transactions, etc. between Members or between Members and third parties within the service medium.
  5. The Company shall not be responsible for the use of services provided free of charge by the Company unless otherwise provided for in the relevant laws.
  6. The Company does not guarantee the reliability, accuracy, etc. of information, data, facts, etc. posted on the service by a content provider or by a Member and shall not be liable for any damages arising from such acts.
  7. The Company shall not be responsible for any errors from information, certificates, etc. occurring due to false information provided by the Member to the Company

Article 26 [Jurisdiction and Governing Law]

  1. The governing law of this Agreement shall be the law of the Republic of Korea, and the Seoul Central District Court shall have exclusive jurisdiction over disputes arising between the Company and its Members regarding the use of services.

 

Article 27 [Application of the Governing Law]

  1. Matters not specified in these terms and conditions shall be governed by the relevant laws and regulations of the Republic of Korea, and any parts not specified in the law shall be governed by the common law.